Garuda Indonesia Pet Policy

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When transporting a pet by a commercial airline, it is extremely important to understand their pet policy. These policies vary between airlines. Some allow small pets to fly in the cabin and others don’t. It is important to know the answers to all your questions before making your decision to fly your pet on any commercial airline. Does Garuda Indonesia allow pets on your specific route? How much does it cost to fly a dog or cat on Garuda Indonesia? What documents will I need? What are the carrier or crate requirements for Garuda Indonesia? All your answers related to Garuda Indonesia pet policy are answered below.

Note: It is important to mention that the pet policy of the airline that operates your pet’s route will preside over the policy of the airline that owns the route. This is important to note because if the operating airline changes during your trip, then you will likely need to claim and recheck your pet on the next airline. This will cause you to clear customs and enter the layover country. You will need time and extra documentation to accommodate this process during the layover unless flying domestically.

Classes of service offered to pets by commercial airlines

  • In-Cabin: Pets traveling in the cabin must fly with an adult passenger and travel in an airline compliant
    carrier stowed under the seat.
  • Checked Baggage: Pets traveling with a passenger that are not permitted in the cabin due to size or breed can be transported as checked baggage in the cargo hold.
  • Air Cargo: Unaccompanied, very large pets or pets flying to countries that require that pets enter under air cargo will travel as manifest cargo in the hold.

Can my pet fly with me in the cabin? No (Service dogs ony)
Can my pet fly with me as checked baggage? Yes (Domestic Flights under 2 hours)
Can my pet fly as manifest cargo? Yes

Where is Garuda Indonesia based?

Garuda Indonesia [IATA:GA] is based out of Soekarno–Hatta International Airport in Jakarta, Indonesia. Most layovers within Garuda Indonesia’s network will occur in this airport.

Garuda Indonesia does not offer in-cabin services to any live animals except for trained service animals.

Service dog pet policy

All service dogs may fly in the cabin at no charge. They must be trained by a person or organization that specializes in service dog training to provide specific tasks for a person with a disability. Notice must be provided to the airline at least 48 hours prior to departure.

Service dogs must be suitably marked, harnessed and leashed. They must fit in the space provided at their passenger’s feet without intruding on cabin operations or other passengers. They will not be seated in exit rows. They must be clean, mannerly and not show any signs of aggression toward other passengers or the flight crew.

All service dogs are subject to the same requirements as regular dogs when traveling internationally.

Garuda Indonesia will transport domesticated pets as checked baggage on Garuda Indonesia if the pet is flying with an adult passenger. This section of the cargo department has the same temperature and pressure as the passenger cabin. Live animals are checked in by reservation employees and are checked in at the airport terminal.

Pets flown by Garuda Indonesia as checked baggage

Dogs, cats and other domesticated mammals (hamsters, guinea pigs, rabbits, etc) can fly as checked baggage with Garuda Indonesia on domestic flights less than two hours in duration. Pets are not permitted as checked baggage on international flights.

Reservations

Passengers traveling with pets can contact Garuda Indonesia to make a reservation for their pet.

Weight requirements

The maximum weight of the pet including its crate must be less than 70 lbs. (32 kg).

Pet crate requirements

All crates must conform to regulations imposed by the International Air Transport Association (IATA). For more information, see PET CRATE REQUIREMENTS.

Route or aircraft restrictions

Dogs, cats, ferrets and other rabies-carrying mammals are not permitted on flights to Kepulauan (Batam & Tanjungpinang).

Forms Required

All pets will require a health certificate issued by a licensed veterinarian shortly prior to travel, and proof of rabies vaccination (if older than 3 months).

The passenger assumes full responsibility and expense for complying with applicable laws, customs and/or other governmental regulations, requirements, or restrictions of the country, state or territory to and from which your pet is being transported. Upon arrival, health certificates, import permits, and other papers may be required by local authorities depending upon the route on which your pet is traveling.

Related: Regulations and forms required to import a pet to over 220 countries

Check in

Your pet should be presented at the departure airport ticket counter in its carrier at least one hour prior to departure.

Pet fee

The cost to fly your pet as checked baggage will depend on your pet’s route. Find cost schedules to fly a pet as checked baggage.

Pet import requirements for over 220 countries worldwide

All live animals flying as air cargo travel under an airline manifest or air waybill and are tracked throughout the entire flight. The airlines are responsible for caring for your pet during layovers as well. Unlike checked baggage, pets are generally checked in and claimed at the airline’s cargo facility. This facility is located on airport grounds; however, not the terminal. Many airlines require that an agent books the transport. If you need a licensed agent to arrange your pet’s transport, send us an email at info@pettraveltransport.com.

Pets flown by Garuda Indonesia as air cargo

All domesticated mammals and other animals.

Reservations

Reservations are made by Regulated Agents contacting Garuda Indonesia’s Cargo Service Center.

Pet crate requirements

All crates must conform to regulations imposed by the International Air Transport Association (IATA). For more information, see PET CRATE REQUIREMENTS.

Route or aircraft restrictions

Dogs, cats, ferrets and other rabies-carrying mammals are not permitted on flights to Kepulauan (Batam & Tanjungpinang). No pets can be flown to South Korea.

Forms Required

A health certificate issued by a licensed veterinarian within 10 days of travel, proof of rabies vaccination (dogs, cats and ferrets) and all forms required for your destination country. Air waybill and IATA Live Animal Checklist completed by your agent.

For those pets protected by the Convention on International Trade in Endangered Species of Wild Fauna and Flora (CITES), those permits must also be available.

The passenger assumes full responsibility and expense for complying with applicable laws, customs and/or other governmental regulations, requirements, or restrictions of the country, state or territory to and from which your pet is being transported. Upon arrival, health certificates, import permits, and other papers may be required by local authorities depending upon the route on which your pet is traveling.

Related: Regulations and forms required to import a pet to over 220 countries

Check in

Your pet will be checked in at the Garuda Indonesia cargo facility which is located on airport grounds; however, with few exceptions, not at the airport terminal.

Pet fee

The cost to fly a pet as air cargo will depend on the weight of the pet and its crate, dimensions of the crate and the route the pet is flying.

Get a free quote for ground or air pet transport

All pet crates must conform to regulations set by the International Air Transport Association (IATA). The container must be large enough for your pet(s) to stand, turn around, and lie down. The crate must be made of fiberglass, metal, rigid plastics, weld metal mesh, solid wood or plywood.

The crate door must have a secure, spring-loaded, all-around locking system with the pins extending beyond the horizontal extrusions above and below the door. The floor must be waterproof. The crate must not have wheels attached when checking your pet. Metal hardware should be used to fasten the top and bottom halves of your pet crate together. Garuda Indonesia requires either metal or plastic threaded nuts and bolts to secure both halves of the crate.

All crates must be labeled with LIVE ANIMAL stickers and a Shipping Declaration that includes feeding and watering instructions.

Related: Is your pet’s crate IATA-compliant?

All pets should be acclimated to their crates prior to travel. This may take weeks or even months to accomplish; however it is the best thing you can do for pet before flying.

Related: Acclimating your pet to its crate or carrier

When temperatures rise above or drop under certain levels, commercial airlines will prohibit the transport of live animals in the cargo hold. These restrictions are implemented for the safety of your pet. It is important to note that the risk from high or low temperatures is not when your pet is airborne. The risks come during preflight holding, loading on the tarmac and taxiing to the take-off runway.

Pets will not be accepted as checked baggage or air cargo when actual or forecasted temperatures are above 85°F (29.4°C) or below 45°F (7.2°C) at any airport on the itinerary. Pets may be accepted at temperatures below 45°F with an acclimation certificate, however, no pet will be transported at temperatures lower than 20°F (-6.6°C).

Note that the temperature restrictions for summer travel are lower for brachycephalic (snub-nosed) pets.

Cold-blooded animals are exempt from these restrictions.

Related: Why temperatures matter for pets flying in the cargo hold

Snub-nosed animals will need to fly in crates one size larger than normally required. Garuda Indonesia does not publish a list of prohibited snub-nosed pets; however, great care should be taken when transporting these breeds.

Pet friendly private jet charter

Another option for pet owners who do not want their pet to fly in the cargo hold is a pet-friendly private jet charter. Your pet can fly in your lap, at your feet or beside you comfortably without being confined. We can arrange flights from anywhere in the world to anywhere you need to go on your time schedule, without the crowds or commotion of a commercial airport.

The information published here is a guideline for Garuda Indonesia airline pet policy. For more airline pet policies, click the banner below.

Click here for more airline pet policies

Further Reading

How to keep your pet safe when flying in the cargo hold
Tips for airline pet travel
Requirements for a pet transiting a country by air
When do you need a pet transporter?
Routing your pet’s flight
Flying with a snub-nosed breed
More information on airline pet travel

Have a comment or question about flying with Garuda Indonesia? Post it below and we will respond. You can also reach out by posting to our Blog, X (Twitter), Facebook, or Email or follow our activities on Instagram and TikTok.

To the best of our ability, we ensure that recommendations given on PetTravel.com reflect the current regulations. We cannot predict how a given airline may enforce these regulations. Noncompliance may result in the need to deny your pet boarding privileges at the time of check in. We suggest that you minimize the disruptions that may occur by following Garuda Indonesia pet policy.

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