When transporting a pet by a commercial airline, it is extremely important to understand their pet policy. These policies vary between airlines. Some allow small pets to fly in the cabin and others don’t. It is important to know the answers to all your questions before making your decision to fly your pet on any commercial airline. Does Cubana allow pets on your specific route? How much does it cost to fly a dog or cat on Cubana? What documents will I need? What are the carrier or crate requirements for Cubana? All your answers related to Cubana pet policy are answered below.
Note: It is important to mention that the pet policy of the airline that operates your pet’s route will preside over the policy of the airline that owns the route. This is important to note because if the operating airline changes during your trip, then you will likely need to claim and recheck your pet on the next airline. This will cause you to clear customs and enter the layover country. You will need time and extra documentation to accommodate this process during the layover unless flying domestically.
Classes of service offered to pets by commercial airlines
- In-Cabin: Pets traveling in the cabin must fly with an adult passenger and travel in an airline compliant
carrier stowed under the seat. - Checked Baggage: Pets traveling with a passenger that are not permitted in the cabin due to size or breed can be transported as checked baggage in the cargo hold.
- Air Cargo: Unaccompanied, very large pets or pets flying to countries that require that pets enter under air cargo will travel as manifest cargo in the hold.
Can my pet fly with me in the cabin? No (exemptions: Yorkshire Terriers and Service dogs)
Can my pet fly with me as checked baggage? Yes
Can my pet fly as manifest cargo? Yes
Where is Cubana based?
Cubana, otherwise known as Cubana de Aviación (IATA: CU) is Cuba’s flag airline and is based out of José Martí International Airport in Boyeros, Cuba.
What countries does Cubana fly to?
Cubana offers service to pets to the following countries: Argentina, Brazil, Colombia, Cuba, Denmark, Dominican Republic, Germany, Italy, Netherlands, Panama, Spain and Tanzania.
*Regulations for dogs flying to the United States have changed. Find new regulations to import a dog to the United States here.
Cubana Pet Policy – In Cabin
If your dog or cat meets the requirements listed in Cubana’s pet policy to fly in the cabin, it will need an airline-compliant pet carrier unless you are flying with a service dog who is trained to assist you in a task required to address a physical or medical disability.
Pets allowed flown by Cubana in the cabin
Cubana does not permit the transport of any live animals in the cabin of their aircraft with the exception of trained service animals assisting a disabled passenger. Yorkshire Terriers in airline compliant pet carriers and accompanied by required documentation will also be flown in the cabin.
Pet carrier requirements
Your pet’s carrier must:
- Have adequate ventilation on at least three sides (domestic US) or four sides (international)
- Be large enough for your pet to stand up and turn around comfortably
- Be able to accommodate your entire pet. No part of your pet can extend out of the carrier
- Be able to fit under the seat in front of you
- Have a waterproof bottom and absorbent pet pad
- Have secure fasteners (heavy duty zippers are recommended)
Exit row or bulkhead seats cannot be reserved when flying with a pet. Pets must remain in carriers for the duration of the flight.
Forms required
The passenger assumes full responsibility and expense for complying with applicable laws, customs and/or other governmental regulations, requirements, or restrictions of the country, state or territory to and from which your pet is being transported. Upon arrival, health certificates, import permits, and other papers may be required by local authorities depending upon the route on which your pet is traveling.
Related: Regulations and forms required to import a pet to over 220 countries
Check in
Your Yorkie or service dog should be presented at the airport ticket counter in its carrier at least 30 minutes before normal check in times at the origin airport.
Related: How to clear airport security with a pet
Service dog pet policy
All service dogs may fly in the cabin at no charge. They must be trained by a person or organization that specializes in service dog training to provide specific tasks for a person with a disability. Cubana must be notified at least 48 hours ahead of travel if you are flying with a service animal.
Service dogs must be suitably marked, harnessed and leashed. They must fit in the space provided at their passenger’s feet without intruding on cabin operations or other passengers. They must be clean, mannerly and not show any signs of aggression toward other passengers or the flight crew.
If flights involve the United States, Department of Transportation forms must be completed and submitted at least 48 hours prior to departure. All required documentation required for the destination country must be provided at check in.
All service dogs are subject to the same requirements as regular dogs when traveling internationally.
Cubana Pet Policy – Checked Baggage
Cubana will transport pet dogs and cats as checked baggage if they are flying with an adult passenger. This section of the cargo department has the same temperature and pressure as the passenger cabin. Live animals are checked in by reservation employees and are checked in at the airport terminal. The airline will move your pet between aircraft in their fleet during layovers if the layover is not over about 3 hours in length.
Pets flown by Cubana as checked baggage
Dogs and cats can be flown on Cubana as checked baggage.
Reservations
Reservations for your pet must be made with one of Cubana’s sales offices. Contact info: +53 7 266 4732 or sales_online@cubana.avianet.cu.
Pet crate requirements
All crates must conform to regulations imposed by the International Air Transport Association (IATA). For more information, see PET CRATE REQUIREMENTS.
Forms Required
The passenger assumes full responsibility and expense for complying with applicable laws, customs and/or other governmental regulations, requirements, or restrictions of the country, state or territory to and from which your pet is being transported. Upon arrival, health certificates, import permits, and other papers may be required by local authorities depending upon the route on which your pet is traveling.
Related: Regulations and forms required to import a pet to over 220 countries
Check in
Your dog or cat should be presented at the airport ticket counter in its crate at least 30 minutes before normal check in times at the origin airport.
Cubana Pet Policy – Air Cargo
All live animals flying as air cargo travel under an airline manifest or air waybill and are tracked throughout the entire flight. The airlines are responsible for caring for your pet during layovers as well. Unlike checked baggage, pets are generally checked in and claimed at the airline’s cargo facility. This facility is located on airport grounds; however, not the terminal. Many airlines require that an agent books the transport.
All pets flown by Cubana must be booked by a cargo agent. If you need assistance with finding an agent, email info@pettraveltransport.com.
Cubana Pet Crate Requirements
All pet crates must conform to regulations set by the International Air Transport Association (IATA). The container must be large enough for your pet(s) to stand, turn around, and lie down. The crate must be made of fiberglass, metal, rigid plastics, weld metal mesh, solid wood or plywood.
The crate door must have a secure, spring-loaded, all-around locking system with the pins extending beyond the horizontal extrusions above and below the door. The floor must be waterproof. The crate must not have wheels attached when checking your pet. Metal hardware should be used to fasten the top and bottom halves of your pet crate together. Cubana requires either metal or plastic threaded nuts and bolts to secure both halves of the crate.
All crates must be labeled with LIVE ANIMAL stickers and a Shipping Declaration that includes feeding and watering instructions.
Related: Is your pet’s crate IATA-compliant?
All pets should be acclimated to their crates prior to travel. This may take weeks or even months to accomplish; however it is the best thing you can do for pet before flying.
Related: Acclimating your pet to its crate or carrier
Temperature Restrictions – Checked Baggage and Air Cargo
When temperatures rise above or drop under certain levels, commercial airlines will prohibit the transport of live animals in the cargo hold. These restrictions are implemented for the safety of your pet. It is important to note that the risk from high or low temperatures is not when your pet is airborne. The risks come during preflight holding, loading on the tarmac and taxiing to the take-off runway.
Pets will not be accepted as checked baggage or air cargo when actual or forecasted temperatures are above 85°F (29.4°C) or below 45°F (7.2°C) at any airport on the itinerary. Pets may be accepted at temperatures below 45°F with an acclimation certificate, however, no pet will be transported at temperatures lower than 20°F (-6.6°C).
Note that the temperature restrictions for summer travel are lower for brachycephalic (snub-nosed) pets.
Cold-blooded animals are exempt from these restrictions.
Related: Why temperatures matter for pets flying in the cargo hold
Breeds Banned by Cubana
Cubana does not post restrictions for brachycephalic (flat- or snub-nosed) animals; however, these breeds should not be flown during the summer. All snub-nosed breeds should fly in a crate that is size larger than normally required.
Private Jet Charter
Another option for pet owners who do not want their pet to fly in the cargo hold is a pet-friendly private jet charter. Your pet can fly in your lap, at your feet or beside you comfortably without being confined. We can arrange flights from anywhere in the world to anywhere you need to go on your time schedule, without the crowds or commotion of a commercial airport.
Other Information
The information published here is a guideline for Cubana airline pet policy. For more airline pet policies, click the banner below.
Further Reading
How to keep your pet safe when flying in the cargo hold
Tips for airline pet travel
Requirements for a pet transiting a country by air
When do you need a pet transporter?
Routing your pet’s flight
Flying with a snub-nosed breed
More information on airline pet travel
Have a comment or question about flying with Cubana? Post it below and we will respond. You can also reach out by posting to our Blog, X (Twitter), Facebook, or Email or follow our activities on Instagram and TikTok.
To the best of our ability, we ensure that recommendations given on PetTravel.com reflect the current regulations. We cannot predict how a given airline may enforce these regulations. Noncompliance may result in the need to deny your pet boarding privileges at the time of check in. We suggest that you minimize the disruptions that may occur by following Cubana pet policy.
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