When transporting a pet by a commercial airline, it is extremely important to understand their pet policy. These policies vary between airlines. Some allow small pets to fly in the cabin and others don’t. It is important to know the answers to all your questions before making your decision to fly your pet on any commercial airline. Does Bangkok Airways allow pets on your specific route? How much does it cost to fly a dog or cat on Bangkok Airways? What documents will I need? What are the carrier or crate requirements for Bangkok Airways? All your answers related to Bangkok Airways pet policy are answered below.
Note: It is important to mention that the pet policy of the airline that operates your pet’s route will preside over the policy of the airline that owns the route. This is important to note because if the operating airline changes during your trip, then you will likely need to claim and recheck your pet on the next airline. This will cause you to clear customs and enter the layover country. You will need time and extra documentation to accommodate this process during the layover unless flying domestically.
Classes of service offered to pets by commercial airlines
- In-Cabin: Pets traveling in the cabin must fly with an adult passenger and travel in an airline compliant
carrier stowed under the seat. - Checked Baggage: Pets traveling with a passenger that are not permitted in the cabin due to size or breed can be transported as checked baggage in the cargo hold.
- Air Cargo: Unaccompanied, very large pets or pets flying to countries that require that pets enter under air cargo will travel as manifest cargo in the hold.
Can my pet fly with me in the cabin? No (Service dogs only)
Can my pet fly with me as checked baggage? Yes
Can my pet fly as manifest cargo? Yes
Where is Bangkok Airways based?
Bangkok Airways [IATA:PG] is based out of Suvarnabhumi Airport in Bangkok, Thailand. Most layovers within Bangkok Airway’s network will occur in this airport.
What countries does Bangkok Airways fly to?
Bangkok Airways offers service to pets to the following countries: Thailand, Cambodia, Hong Kong, Laos, Maldives, Singapore and Vietnam.
Bangkok Airways Pet Policy – In Cabin
Pets allowed flown by Bangkok Airways in the cabin
Bangkok Airways does not offer in cabin service to any live animals with the exception of service dogs.
Service dog pet policy
All service dogs may fly in the cabin at no charge. They must be trained by a person or organization that specializes in service dog training to provide specific tasks for a person with a disability.
Service dogs must be suitably marked, harnessed and leashed. They must fit in the space provided at their passenger’s feet without intruding on cabin operations or other passengers. They must be clean, mannerly and not show any signs of aggression toward other passengers or the flight crew.
If flights involve the United States, Department of Transportation forms must be completed and submitted at least 48 hours prior to departure. All required documentation required for the destination country must be provided at check in.
All service dogs are subject to the same requirements as regular dogs when traveling internationally.
Bangkok Airways Pet Policy – Checked Baggage
If the size of your pet is too large to fit in an airline-compliant pet carrier, or it is a pet other than a cat or dog, it will be transported as checked baggage on Bangkok Airways if it is flying with an adult passenger. This section of the cargo department has the same temperature and pressure as the passenger cabin.
Live animals are checked in by reservation employees and are checked in at the airport terminal. The airline will move your pet between aircraft in their fleet during layovers if the layover is not over about three hours in length.
Pets flown by Bangkok Airways as checked baggage
Dogs and cats can be flown by Bangkok Airways as checked baggage. Pets must not be pregnant, injured, ill or have an offensive smell.
Reservations
Reservations should be made at least 1 day prior to the departure date. Contact +66 2-134-3886 to confirm the aircraft is suitable to transport live animals.
Age requirements
Minimum age of transport is 8 weeks old and weaned.
Pet crate requirements
One pet is permitted per crate. A maximum of 2 crates measuring no more than 80 x 45 x 65 cm are permitted on ATR72 aircraft. A maximum of 2 crates measuring no more than 100 x 60 x 75 cm are permitted on A319 aircraft. A maximum of 3 crates measuring no more than 100 x 60 x 75 cm are permitted on A320 aircraft.
All crates must conform to regulations imposed by the International Air Transport Association (IATA). For more information, see PET CRATE REQUIREMENTS.
Route or aircraft restrictions
Forms Required
A health certificate issued within 24 hours of departure. All permits and documents required for the destination country.
Check in
Pets should be checked in at the airport ticket counter in their crates at least 30 minutes before normal check in times.
Pet fee
- Weight of pet and crate between 1 kg and 10 kg: 1000 THB
- Weight of pet and crate between 11 kg and 20 kg: 1500 THB
- Weight of pet and crate between 21 kg and 30 kg: 2000 THB
- Weight of pet and crate between 31 kg and 60 kg: 2500 THB
Bangkok Airways Pet Policy – Air Cargo
All live animals flying as air cargo travel under an airline manifest or air waybill and are tracked throughout the entire flight. The airlines are responsible for caring for your pet during layovers as well. Unlike checked baggage, pets are generally checked in and claimed at the airline’s cargo facility. This facility is located on airport grounds; however, not the terminal. Many airlines require that an agent books the transport. If you need a licensed agent to arrange your pet’s transport, send us an email at info@pettraveltransport.com.
Pets flown by Bangkok Airways as air cargo
Dogs, cats and other animals are flown as air cargo on Bangkok Airways. Booking should be made by a licensed agent. Find licensed transport agents.
Age requirements
Minimum age of transport is eight weeks of age.
Pet crate requirements
See PET CRATE REQUIREMENTS.
Forms Required
A health certificate issued within 24 hours of travel, proof of rabies vaccination and all forms and permits required for your layover and destination country.
Related: Regulations and forms required to import a pet to over 220 countries
Check in
Your pet will be checked in at the Bangkok Airways cargo facility which is located on airport grounds; however, with few exceptions, not at the airport terminal.
Pet fee
Your agent can advise you as to fees required for transporting your pet as air cargo.
Bangkok Airways Pet Crate Requirements
All pet crates must conform to regulations set by the International Air Transport Association (IATA). The container must be large enough for your pet(s) to stand, turn around, and lie down. The crate must be made of fiberglass, metal, rigid plastics, weld metal mesh, solid wood or plywood.
The crate door must have a secure, spring-loaded, all-around locking system with the pins extending beyond the horizontal extrusions above and below the door. The floor must be waterproof. The crate must not have wheels attached when checking your pet. Metal hardware should be used to fasten the top and bottom halves of your pet crate together. Bangkok Airways requires either metal or plastic threaded nuts and bolts to secure both halves of the crate.
All crates must be labeled with LIVE ANIMAL stickers and a Shipping Declaration that includes feeding and watering instructions.
Related: Is your pet’s crate IATA-compliant?
All pets should be acclimated to their crates prior to travel. This may take weeks or even months to accomplish; however it is the best thing you can do for pet before flying.
Related: Acclimating your pet to its crate or carrier
Temperature Restrictions – Checked Baggage and Air Cargo
When temperatures rise above or drop under certain levels, commercial airlines will prohibit the transport of live animals in the cargo hold. These restrictions are implemented for the safety of your pet. It is important to note that the risk from high or low temperatures is not when your pet is airborne. The risks come during preflight holding, loading on the tarmac and taxiing to the take-off runway.
Pets will not be accepted as checked baggage or air cargo when actual or forecasted temperatures are above 85°F (29.4°C) or below 45°F (7.2°C) at any airport on the itinerary. Pets may be accepted at temperatures below 45°F with an acclimation certificate, however, no pet will be transported at temperatures lower than 20°F (-6.6°C).
Note that the temperature restrictions for summer travel are lower for brachycephalic (snub-nosed) pets.
Cold-blooded animals are exempt from these restrictions.
Related: Why temperatures matter for pets flying in the cargo hold
Breeds Banned by Bangkok Airways
Snub-nosed animals will not be permitted to fly with Bangkok Airways due to increased risk with their transport in the cargo hold:
DOGS: American Bulldog/ Bully, American Staffordshire Terrier, American Pit Bull Terrier, Boston Terrier, Boxer, Brussels Griffon, Bulldog, Chinese Pug, Chow Chow, Dutch Pug, English Bulldog, English Toy Spaniel, French Bulldog, Lhasa Apso, Japanese Boxer, Japanese Pug, Japanese Spaniel (Chin), Mastiff (All Breeds), Pekingese, Pit Bull, Pug, Shar Pei, Shih Tzu, Staffordshire Bull Terrier and Tibetan Spaniel.
CATS: Burmese and American Burmese, British Shorthair, Himalayan, Persian and Exotic Shorthair.
Private Jet Charter
Another option for pet owners who do not want their pet to fly in the cargo hold is a pet-friendly private jet charter. Your pet can fly in your lap, at your feet or beside you comfortably without being confined. We can arrange flights from anywhere in the world to anywhere you need to go on your time schedule, without the crowds or commotion of a commercial airport.
Other Information
The information published here is a guideline for Bangkok Airways airline pet policy. For more airline pet policies, click the banner below.
Further Reading
How to keep your pet safe when flying in the cargo hold
Tips for airline pet travel
Requirements for a pet transiting a country by air
When do you need a pet transporter?
Routing your pet’s flight
Flying with a snub-nosed breed
More information on airline pet travel
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To the best of our ability, we ensure that recommendations given on PetTravel.com reflect the current regulations. We cannot predict how a given airline may enforce these regulations. Noncompliance may result in the need to deny your pet boarding privileges at the time of check in. We suggest that you minimize the disruptions that may occur by following Bangkok Airways pet policy.
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