Jetstar Pet Policy

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When transporting a pet by a commercial airline, it is extremely important to understand their pet policy. These policies vary between airlines. Some allow small pets to fly in the cabin and others don’t. It is important to know the answers to all your questions before making your decision to fly your pet on any commercial airline. Does Jetstar allow pets on your specific route? How much does it cost to fly a dog or cat on Jetstar? What documents will I need? What are the carrier or crate requirements for Jetstar? All your answers related to Jetstar pet policy are answered below.

Note: It is important to mention that the pet policy of the airline that operates your pet’s route will preside over the policy of the airline that owns the route. This is important to note because if the operating airline changes during your trip, then you will likely need to claim and recheck your pet on the next airline. This will cause you to clear customs and enter the layover country. You will need time and extra documentation to accommodate this process during the layover unless flying domestically.

Classes of service offered to pets by commercial airlines

  • In-Cabin: Pets traveling in the cabin must fly with an adult passenger and travel in an airline compliant
    carrier stowed under the seat.
  • Checked Baggage: Pets traveling with a passenger that are not permitted in the cabin due to size or breed can be transported as checked baggage in the cargo hold.
  • Air Cargo: Unaccompanied, very large pets or pets flying to countries that require that pets enter under air cargo will travel as manifest cargo in the hold.

Can my pet fly with me in the cabin? No (Service Dogs only)
Can my pet fly with me as checked baggage? No
Can my pet fly as manifest cargo? No

Where is Jetstar based?

Jetstar [IATA:JQ] is based out of Melbourne, Australia and is a wholly owned subsidiary of Qantas.

Jetstar does not offer in-cabin service for any live animals other than service dogs trained by specified organizations.

Service dog pet policy

All service dogs may fly in the cabin at no charge. They must be trained by an organization* that specializes in service dog training to provide specific tasks for a person with a disability. Notice must be provided to Jetstar at least 48 hours prior to departure.

Jetstar will accept service dogs trained for the following purposes by the following organizations:

  • Guide dogs accredited by: a guide dog training organization that can demonstrate membership of the International Guide Dog Federation; the Association for the Blind WA; Guide Dogs NSW/ACT; Guide Dogs Qld; Guide Dogs SA/NT; Guide Dogs Victoria; Royal Guide Dogs for the Blind Association of Tasmania and Seeing Eye Dogs Australia
  • Hearing dogs accredited by a relevant association such as Lions Hearing Dogs Inc
  • Assistance dogs accredited by: Canine Helpers for the Disabled Inc; Assistance Dogs Australia; Association of Australian Assistance Dogs (NQ) Inc; Australian Support Dogs Inc; Righteous Pups Australia Inc; Smartpups Australia Inc; Service Dog Training Associations accredited by Assistance Dogs International. 

Service dogs must be suitably marked, harnessed and leashed. They must fit in the space provided at their passenger’s feet without intruding on cabin operations or other passengers. They will not be seated in exit rows. They must be clean, mannerly and not show any signs of aggression toward other passengers or the flight crew.

If flights involve the United States, Department of Transportation forms must be completed and submitted at least 48 hours prior to departure. All required documentation required for the destination country must be provided at check in.

All service dogs are subject to the same requirements as regular dogs when traveling internationally.

Jetstar does not offer checked baggage to any live animals as the cargo holds of their aircraft are not pressurized.

Pet import requirements for over 220 countries worldwide

Jetstar does not offer air cargo to any live animals as the cargo holds of their aircraft are not pressurized.

Another option for pet owners who do not want their pet to fly in the cargo hold is a pet-friendly private jet charter. Your pet can fly in your lap, at your feet or beside you comfortably without being confined. We can arrange flights from anywhere in the world to anywhere you need to go on your time schedule, without the crowds or commotion of a commercial airport.

Pet friendly private jet charter

The information published here is a guideline for Jetstar pet policy. For more airline pet policies, click the banner below.

Click here for more airline pet policies

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To the best of our ability, we ensure that recommendations given on PetTravel.com reflect the current regulations. We cannot predict how a given airline may enforce these regulations. Noncompliance may result in the need to deny your pet boarding privileges at the time of check in. We suggest that you minimize the disruptions that may occur by following Jetstar pet policy.