Airline Pet Travel: Delta Cargo Announces New Summer Live Animal Program

Airline pet travel in cargo during the summer was difficult until Delta announced their new Summer Live Animal Program

UPDATE: Note that, as of October 1, 2016, Delta Cargo will no longer accept snub-nosed pets of any kind (see list in step 6). Delta will also discontinue their Summer Live Animal Program and temperature restrictions (10 F/-12 C and 85F/29 C) will be imposed for all cities that Delta flies. Additionally, Delta will no longer accept pets traveling as cargo on flights with an average duration of over 12 hours.

Need to fly with your pet this summer to Phoenix or Miami? Is your pet too small to travel in the cabin of the aircraft? Up until now, you have been out of luck for pet cargo travel unless you want to fly a pets only airline or charter a private jet.

Delta Cargo has just announced the launch of the 2010 Summer Live Animal Program. The program, which is in effect from May 31 through October 3, 2010, allows for the shipment of live, warm blooded animals, in select cities, during the hotter months of the year in the Northern hemisphere. Delta Cargo is now accepting pets all year round; they have eliminated the Summer Heat Embargo restrictions! (NOTE: Snub-nosed breeds are exempt from this program and can only be transported at temperatures up to 75F/24C.)

As Delta advertises: “Delta Cargo has climate controlled van service for the transport of live, warm blooded animals during our normal operations. This service is handled by specially trained Delta Cargo agents who work closely with a variety of internal partners to ensure safe, seamless, and comfortable movement of your animals.

Drivers are responsible for pick up and delivery of all warm-blooded, animals to or from the aircraft, animal holding areas, and cargo facilities. Because safety is our number one priority, live warm-blooded animals shipped as cargo are loaded or unloaded following specific time requirements in all cities.”

There are a few restricted routes. Pet cargo travelers should contact Delta Cargo at Pet First Call Center – 1-888 SENDPET (1-888-736-3738). All applicable pet fees and rules apply. Terminal fees, veterinarian fees, or overnight fees may apply when applicable. Visit or call for additional details.

Because of long wait times in the loading area and on the tarmac, most United State based airlines will not ship pets in the cargo hold of the aircraft during the summer due to heat exposure to the pet. The absence of appropriate handling procedures has been a tremendous inconvenience to owners traveling with a pet to hot climates in the summertime. We are thrilled that Delta has taken the lead on providing the safety measures that will accommodate summertime pet cargo travel. Hopefully, other carriers will follow their lead.

NOTE: Here is the list of cities that are NOT participating in Delta’s Summer Live Animal Program: Ajuba, Acapulco, Albany (NY), Antigua, Barcelona, Beijing, Belize City, Boise, Bonaire, Bozeman, Bridgetown, Calgary, Charleston, Cozumel, Curacao, Dakar, Denver, Detroit, Duzzledorf, Edmonton, Fortaleza, Georgetown, Grand Bahama, Grenada, Guayaquil, houston (Intercontinental), Huntsville, Ixtapa / Zihuatanejo, Kansas City, Kingston, Lima, Madrid, Malaga, Managua, Mazatlan, Mexico City, Milan – Malpensa, Minneapolis/St Paul, Monterey, Munich, Nagoya, Newark, Nice, Osaka, Paris, Philadelphia, Pisa, Port au Prince, Port of Spain, Providenciales, Puerto Vallarta, Quito, Rio de Janerio, Roatan, Rochester (NY), Rome, Salt Lake City, San Antonio, San Jose Del Cabo (Cabo San Lucas), Sao Paulo, Shanghai, Shannon, St. Croix, St. Maarten, St. Thomas, Syracuse, Tokyo, Toronto, Tucson, Valencia, Vancouver, Washington DC (National).


Airline Pet Travel: Delta Cargo Announces New Summer Live Animal Program — 356 Comments

  1. Lroi – we are sorry that your airline did not service you properly. We would note that if your pets were flying as air cargo, the airlines will not guarantee that your pets will fly on the same flight as you. We hope they got to your destination safely.

  2. I was traveling, booked my flight for my pets and the lady at the counter swore that I “wasn’t going to make the booked flight” she offered that if I increased the flight to the 1K $ more that the pets would for sure make it…. I said no ill wait for the flight after that and take the 500 flight. Then she said they could not fly on that flight it was too booked. I paid the 1K because I had no option, then left I got a call “AFTER” I dropped the pets off and went on to travel and I was told that the pets did not make the flight that was more expensive that the pets actually had to flight on the cheaper – later flight and I asked if I would get my money back and I received an 800 number and I have never heard from them to return my money…. FRAUD – BAD SERVICE – PROTECT YOUR PETS

  3. Melanie – the airlines will only transport pets in the cargo hold when the temperatures are below 85 degrees. Three options that may work. Select a flight that departs very late or very early in the AM. Also, check with United to see if they can fly the route as they offer additional protections for live animals during the summer in select airports. Fly out to Palm Springs to pick up the puppy and fly it back in the cabin.

  4. So If I was to have an Australian Shepherd puppy shipped from Ohio to Palm Springs this summer, would they still fly him out here? because it’s always over 85 here in the summer but we’re really wanting another dog from the lady we got our first dog from

  5. Ella – the main concern is the heat. The summer heat embargo starts in mid-May and most airlines will not fly a pet in the cargo hold after that date. (over 85 degrees F)

  6. Just wanted to ask about international flights and importing.

    What would be the deal with going from the UK to Las Vegas with a dog in cargo in Late May?

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