In-Cabin Pet Policy

Hawaiian Airlines will permit small cats and dogs to fly in the cabin on routes within the Hawaiian Islands or flights out of Hawaii except those terminating in JFK. Service animals only are accepted to flights to Hawaii.

Household birds will be transported as checked baggage.

Carrier Requirements

Carriers must have waterproof bottoms, be well ventilated on 2 sides, and have secure fasteners. Your pet must fit comfortably inside the carrier, and must be able to stand up and turn around. Weight limit of your pet including its carrier is 25 pounds.

One adult pet is allowed per carrier and one carrier is allowed per passenger. Two puppies or kittens may travel in one carrier as long as they are between 8 weeks and 6 months old and their weight including the carrier is a maximum 25 pounds.

Maximum carrier size is 16"L x 10"W x 9.5"H. Soft-sided carriers are required.

There is a maximum of 4 pets per aircraft. Two pets are allowed in First Class. Pets must remain in their carriers under the seat in front of the pssenger for the entire flight.

Forms Required

An airline health certificate issued with 14 days of departure is required on all routes to North America. The certificate can be used on return trips taken within 30 days of arrival when booked on the same itinerary. Health certificates are not required on flights within the Hawaiian Islands.

Reservations

You can make reservations for your pet to fly with you when you make your booking by calling Hawaiian Airlines Reservations a minimum of 48 hours prior to departure.

Cost

$35USD one way on flights within the Hawaiian Islands. $175USD on flights from Hawaii to North America.

Restrictions

Dogs and cats are not permitted in the cabin on flights to Hawaii. There will be no pets accepted on international routes, routes within North America or to or from Pago Pago.

Service and Emotional Support Animals

Service dogs trained to assist passengers with mobility, visual, and hearing disabilities are permitted to fly on Hawaiian Airlines flights without charge. Passengers must be able to provide credible verbal assurance that the animal is a trained service dog, whether it be the presentation of a harness, tags, identification cards, or other written documentation or proof of the disability that warrants the service of a trained animal.

On all flights over 8 hours, passengers flying with a service dog must provide documentation that their hygiene needs have been addressed. Passengers are responsible for all damage done to the aircraft due to their animals.

Notification must be provided to Hawaiian Airlines a minimum of 48 hours in advance that you are flying with a service dog.

All efforts will be made to accommodate larger dogs so they do not interfere with cabin operations. If this cannot be accomplished, larger animals will fly as checked baggage.

Dogs trained in explosive detection, drug search, and rescue, or other specific functions will be accepted as long as the dog is properly harnessed or leashed, is accompanied by its handler and is not allowed to occupy a seat or be seated in emergency exit rows. The dog and its handler must be on official duty in connection with military or government services and the credentials of the handler are verified.

Therapy animals, emotional support and service dogs in training will not be accepted as service dogs.

Checked Baggage Pet Policy

If the size of your pet is too large to fit in an airline-compliant pet carrier, then it will be transported as checked baggage on Hawaiian Airlines. The maximum weight of your pet including its carrier cannot exceed 70 pounds or it will need to fly as air cargo. (see step #3) Pets will not be accepted as checked baggage on international flights.

Restrictions

Hawaiian Airlines does not permit pets to fly as checked baggage on any international routes to or from Hawaii as well as flights to or from Pago Pago.

Between April 15 and October 15, live animals will not be permitted on flights to the following airports: San Jose, California (SJC), Sacramento, California (SMF), Las Vegas, Nevada (LAS) or Phoenix, Arizona (PHX).

There will be no pets accepted as checked baggage on international routes, routes within North America or to or from Pago Pago.

Reservations

Reservations for your pet to fly on Hawaiian Airlines as checked baggage must be made at least 48 hours in advance by contacting their reservations department.

Banned Breeds

See restrictions below.

Form Requirements

All live animals flying on Hawaiian Airlines as checked baggage to North America must have a health certificate issued by a licensed veterinarian within 14 days of departure. The form is good for returning within 30 days.

Cost

Within the State of Hawaii: $60USD
Hawaii to North America: $225USD

Crate Requirements:

Snap-sided crates and those with top opening doors will not be permitted. Crates must have pet pads or absorbent material. Series 100-400 crates are accepted. Water/food bowls that attach to door and accessible to handlers must be provided for dogs and cats. Water bottles are accepted if they are secured firmly. Food should be attached to outside of crate.

Click here for crate requirements.

One adult pet is permitted per crate. Puppies and kittens of the same litter may share a crate as long as they are between 8 weeks and 6 months old. Two household birds of the same breed can share a crate as long as they are at least 14 days old.

Need an IATA compliant pet crate? Have a crate already? Need accessories for your crate?

Air Cargo Pet Policies

Hawaiian Airlines will transport the following live animals as air cargo: dogs, cats, tropical fish and crustaceans.

Age Requirements

Puppies and kittens must be at least 8 weeks of age and weaned from their mother.

Form Requirements

Health certificate issued by a licensed veterinarian within 10 days for all flights to North America. Health certificate issued by a licensed veterinarian within 14 days for all flights to Hawaii. All documentation required for destination State.

Temperature Restrictions

An acclimation certificate will be required for any dog or cat flying as air cargo when the temperatures fall below 45° F. No pets will be flown if the temperature drops below 20° F.

Breed Restrictions

See breed restrictions below.

Crate Requirements

Series 100-700 crates accepted. Series 700 crates are not accepted on Boeing 717 aircraft. Maximum weight of animal including crate is 277 pounds.

See additional crate requirements under step #2 above.

Airports Served

Hawaiian Airlines flies to destinations all over the United States, Mexico, Central America, Jamaica, Aruba, Virgin Islands and the Dominican Republic; however, pets are only allowed on flights within the 48 contiguous states of the United States.

Banned Breeds

Hawaiian Airlines urges great caution with the transport of the following dog breeds or any crosses with a short snout as checked baggage or cargo:

Snub Nosed (Brachycephalic) Breeds (Dogs): American Staffordshire Terrier, American Pit Bull Terrier, Boston Terrier, Boxer, Brussels Griffon, Bulldogs, Bull Mastiff, Bull Terrier, Chow Chow, Dutch Pug, English Bulldog, Japanese Pug, Japanese Spaniel Chin, Lhasa Apso, Pekingese, Pit Bull, Pug, Shar Pei, Shih Tzu or Staffordshire Bull Terrier.

Snub Nosed Breeds (Cats): Bermese, Exotic, Himalayan or Persian.

Need more information?

To the best of our ability, we ensure that recommendations given on PetTravel.com reflect the current regulations. We cannot predict how a given airline may enforce these regulations. Noncompliance may result in the need to deny your pet boarding privileges. We suggest that you minimize the disruptions that may occur by following the rules of the airline your pet is flying.

Further detail on import permits, costs, tests and procedures are available at minimal cost at PetTravelStore.com. We also stock all the equipment and accessories you will need for traveling with your pet. Same day shipping Monday through Friday until 4:00 PM EST.

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