Thank you for shopping at the Pet Travel Store
We currently ship all over the world. If you have a question regarding shipping to where you live, please send an email
to:
custsvc@pettravelstore.com
.
We ship your package via ground transportation using a combination of USPS, UPS and FedEx Ground, whichever provides you the best
service based on the package size and your location.
Shipments outside the United States will be shipped using USPS Global Express which is the only service that offers tracking information. We will notify
you what currier will be best for your shipment and provide you with a tracking number. The customer is responsible for claiming the order from
customs in a timely manner and for payment of all VAT, customs, and import taxes, as applicable.
We also offer guaranteed 3 day and 2day delivery at a surcharge over the normal ground shipping rate. Overnight delivery is available in
many areas. Please call us toll free at (877) 241-0184 or send us an email at custsvc@pettravelstore.com to determine additional charges for
overnight delivery.
**Please note that orders for shipment by air placed after 2:00PM Eastern Standard time on Fridays may not be shipped until Monday morning.
We will notify you when your item is shipped and provide you with shipping or tracking information at that time.
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