Airline Pet Policy Questions

Airline Pet Policy QuestionsFlying with a pet?   Have questions regarding airline pet policy?

  • Need to know what type of carrier you will need?
  • What does your pet need to fly as cargo?
  • Will the airlines transfer your pet from one plane to another?

Post your questions here and we will respond within 24 hours. You can also find information here: airline pet policies.


Airline Pet Policy Questions — 174 Comments

  1. Pamela – this charge is common to all commercial airlines that fly pets. It could be levied to cover any cleaning costs that may be incurred by a pet. It may be to (partially) cover any type of liability that could be incurred. It may be to cover the crew’s time in making any adjustments to seating arrangements. Likely, it is because they can and so, they do. They have cut the price of tickets so much that they can charge for a peanut, right?

  2. If I’m flying with a small cat in an approved soft kennel that will go under my seat, why is there any extra charge for this carry-on on airlines? Isn’t this my choice to use in lieu of bringing a bag and putting it under the seat in front of me?

  3. Kathleen – most all countries define service dogs as those trained and certified by a national organization to assist physically disabled passengers. There are a few that do allow ESAs if the flight originates or terminates in the US and most US-based airlines will carry a pet internationally as they are subject to the Airline Access Carrier Act. Where are you originating from?

  4. I am planning on taking my 22 lb emotional support dog to Ireland this summer. I see he needs medical certification from the vet here. I have looked at the airline information, but I do not see what airlines allow ESA and how to go about arranging that. Aer Lingus just mentions Service dogs.

  5. M.R. – we have carriers like the SturdiBag ( that will accommodate your pup easily and they weigh less than 3 pounds. We have sold thousands of them and never a problem. The 3″ rule is for pets transported in crates, not carriers in the cabin. Your pup should be able to stand up and turn around in the carrier when it is not under the seat.

  6. Hello. I have a mini Schnauzer that stands about 14″ tall but laying down is about 5 1/2″ high. She fits all the requirements: 7 years old, Length and Width requirements, all documented vaccinations and certificate of health and only about 15lbs (use to be 12). My problem is most airlines would reject her as carry-on simply because of her height. As I understand it if the carry-on space where she’ll be situated is 9-10″ and she’s required to be able to stand comfortably and turn around and (some airlines require this) have an additional 3″ space above her head, I’m concerned she’ll be turned away even though she would fit perfectly fine in the required space and the flights I’m looking at around about 3-6hours max one way (I’m moving).

  7. Hello- I am facing the exact same problem that Leslie Ziegler faced (April 28), except from the opposition direction: I am trying to fly my dog as excess baggage from Guangzhou to LAX on China Southern in early July. I have spoken to a customer service rep who is adamant that they cannot/will not accept a crate larger than 40x60x100cm – which would essentially be a narrow/tall or short/wide tube! The customer service rep insisted he must go cargo. Ms. Ziegler, what ultimately happened in your case? Does it depend on which customer service rep one speaks to? Any guidance or strategy to overcome this obstacle would be most appreciated!

  8. Leslie – we agree that makes no sense (especially the 40 cm measurement); however, they can carry pets up to 70 pounds and the length listed is 100 cm (39″) and that is the length of a Series 700 crate. We have not heard of anyone being denied passage with a medium dog.

  9. I would like to fly my dog on China Southern from LAX to Guangzhou. On their website it says the crate requirements are 40X60X100 cm…. I don’t even know a crate that is this size. Do you know if you are able to fly with a medium sized dog on China Southern via checked baggage?

  10. Claryssa – if the requirements have been met and you have the proper paperwork, your pets should be released to you between one and twelve hours. If you are flying into Narita, and your pets are flying as checked baggage, you can contact the Quarantine Station here: aqs.nrtr2@maf If they are flying as air cargo, the you can contact them here You can find those requirements and links to further instructions and forms here:

  11. what is the exact process when flying with 2 pets from the united states to Japan? through Japan airlines. will my pets need to be quarantined even if I have all the paperwork? how do I get them from cargo? if they are quarantined, how do I find them? how do I get the exact paperwork to allow them into Japan? thanks in advance!

  12. Hello pet travel!

    I am traveling with my pomeranien in August to danang, Vietnam. Do you know for sure if they require in import permit?

    My friends recently traveled to the philliphines and needed an import permit therefore was only able to travel on the weekday to ensure their animal of bureau industry was open (or else their dog would have been quarantine)

    We have not seen any info in Vietnam, but wanted to make sure since we will be arriving Saturday morning. Would be devasted to find out our Pom would need to be quarantine for the weekend if that’s the case.
    Thanks so much!

  13. Claudia – try Lufthansa or KLM. We have spoken to Lufthansa and they do allow pets in the cabin on some routes out of the UK and Ireland.

  14. Hi. We are planning to fly from Dublin to Stockholm and we would like to take our cat with us. What is the airline’s policy? Can we take our cat on board?

  15. Lexi – we checked Korean Air and they fly through ICN and LAX to CVG. We would highly recommend NOT changing airline companies because airlines do not interline pets and changing airlines will cause your cat to enter the country and conform to their regulations ( We see no need to go through Canada although their regulations are not strict (proof of rabies vaccination).

  16. Amna – whether your cat can travel with you in the cabin is up to the pet policies of the airline. Most do not allow pets in the cabin on long flights. Either way, you will need to notify that you are traveling with a pet, either in the cabin or as checked baggage in the cargo hold as the airlines only allow a limited number of animals per flight.

  17. Thank you for your time.
    I have adopted a cat while in Mongolia and will fly home with her to the USA in May 2017. I have a few questions. I have looked at flights from UB, Mongolia to Cincinnati, OH. The main choices are through Korea since I know that flying through China is not an option. The airlines are Korean Air or MIAT out of Mongolia to Korea and then either Air Canada and Asiana via Toronto or Korean Air to NY or Chicago.
    The Korean Airline route has a much longer layover time but is only one airline and goes directly to the US from Korea. So here are my questions:
    1. Is it a problem to use different airlines?
    2. Also, is it a problem to go through Toronto before Cincinnati for customs?
    3. Lastly, do you need to follow health requirements for airports, like Korea?
    Any other help is much appreciated. Thank you

  18. Hi I’m in Pakistan going to the United States I got a cat here that I want to take home with me I got all his paper work done but was wondering if I have to buy a separate ticket for him or San I keep him with me under my seat even if it’s a long flight

  19. Hi, I’m planing to take my cat from Bali to Maldives, from my research it is not possible to fly with pets from bali:(? I know I can fly cat from Surabaya(but I’m not sure) if yes what i should to prepare?? For sure I will go through Singapore, is there any special law? Everyone is telling different story!! I’m really confused:( please help me.

  20. Migi – first of all, you need to know that requirements to import your cat to the UAE. You can find them here: Your cat will need to arrive in Dubai as air cargo, so it will not be necessary to travel with it unless you don’t have anyone to do the pre-travel requirements. If you are not traveling with your cat, you will need to find an airline that flies the entire route. Do NOT change airline companies along the way as the airlines do not interline pets.

  21. Hi I’m currently living in Germany but my cat is still in Turkey (Gaziantep). I’m got a job in Dubai and want to take my car from Turkey to Dubai, how can I get it done? He has a Turkish vet passport with vaccines and microchipped and also blood tested and approved from Ankara. Can I hire someone to do it for me or I have to fly to turkey to take him and how? I’m planning to take Emirates Airline from Istanbul to Dubai and Turkish Airline from Gaziantep to Istanbul. Please let me know what I should do. Thank you very much.

  22. Serrot – no matter if you fly to Chicago, Minneapolis, Fargo or Bismark, you are dealing with 4 commercial airlines that accept dogs in cargo: Delta, United, American and Alaska (which connects through LAX or SEA so they make little sense.) None of these airlines will allow Frenchies in the cargo hold. The only opportunities that we know of are driving or flying them in a cargo-only airplane. The issue with the latter is that you need to have a flexible schedule as cargo-only airlines frequently change their schedules.

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