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Airline Pet Policy Virgin Atlantic
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To the best of our ability, we ensure that recommendations given on reflect the current airline regulations. We cannot predict how a given airline may enforce these regulations. Noncompliance may result in the need to deny boarding for your pet. We suggest that you minimize the disruptions that may occur by carefully following the rules of the airline you are using.

Home > Airline Pet Policies > Virgin Atlantic Airlines

Airline Pet Policy Virgin Atlantic Airlines

Airline Pet Policy Virgin Atlantic

Virgin Atlantic currently flies pets to the following locations: Antigua, Barbados, Boston, Chicago, Cape Town, Dubai, Hong Kong, JFK, Johannesburg, Los Angeles, Miami, Narita, Newark, Orlando, San Francisco, St Lucia, Vancouver and Washington.

Virgin Atlantic Airlines will not allow your dog, cat or other animal to travel in the cabin of the aircraft unless it is a certified service animal.

If your pet is flying Virgin Atlantic Airlines to selected cities**, it is an animal other than a dog or cat, or if it is a very long flight, Virgin Atlantic Airlines may transport your pet in the cargo section of the aircraft according to its regulations. This section of the cargo department has the same temperature and pressure as the passenger cabin. TIP: Be sure to tell the Captain of the aircraft that your pet is flying in the cargo hold so that they can be sure to keep the temperature at the proper level. Find more tips on airline pet travel in cargo.

If your pet is traveling in the cargo section, whether through the cargo department or as checked baggage, it must be in a pet crate that is IATA compliant. Learn more about IATA compliant pet crates.  We also suggest that you consider crate hardware for your pet's crate as more airlines are requiring it.

Once you receive your crate, you will need to acclimate your dog or cat to it before traveling. Our guide for preparing your pet and its crate for travel is helpful, especially for first time pet travelers. Download Preparing Your Pet and Its Crate for Travel.

Temperature Restrictions: Virgin Atlantic does not permit pets leaving Orlando and Miami from June 1 through to and including September 30.

Route Restrictions: Pets traveling from South Africa or to Japan will need an agent to book the flight. Pets are not permitted on flights to the UK from Hong Kong.

**Destination Cities that Virgin Atlantic Airlines will transport your pet as cargo: Barbados, Boston, Chicago (seasonal), Cape Town (seasonal), Dubai, Hong Kong, JFK, Johannesburg, London. Los Angeles, Miami, Newark, Orlando, San Francisco, Sidney, and Washington.

Virgin Atlantic Airlines Pet Policy

Many airlines require a health certificate indicating that the pet is healthy enough for travel, is free of diseases communicable to humans and has been properly vaccinated, especially when traveling in the cargo section of the aircraft. A Health Certificate completed by your veterinarian within 10 days of travel is required by Virgin Atlantic Airlines when your pet is traveling as manifest cargo.

If you are traveling to another country, Virgin Atlantic Airlines will want to see that you have the proper documents to enter that country with your pet. Most countries have their own version of a Veterinary Certificate. In addition, some countries require an Import Permit. Find pet passport forms and instructions in the Pet Travel Store.

When runway temperatures are above 84F (29C) degrees at the departure airport, Virgin Atlantic Airlines may refuse to board your pet as cargo or checked baggage. When the weather is very cold with a runway temperature below 45F (7C) degrees at the time of departure, Virgin Atlantic Airlines may require what is called an Acclimation Certificate. Learn more about the pet travel airline temperature restrictions.

GOT QUESTIONS??? We're happy to help. Please post to our blog or forum.
GOT COMMENTS??? It would be great of you to enter them below. Your experiences will provide insight to all pet travelers!!

jivamukticat there an airline that would allow a small dog to fly from london heathrow to san francisco or even new york? thanks
Posted on 2014-01-03 17:10:28.0
I am assuming that you want your pet to fly in the cabin with you out of Heathrow. Although there are no commercial airlines that will fly IN to Heathrow due to procedures after landing, flying OUT is simply a policy of the airline. American, Delta, Air France or KLM serve the route between LHR and JFK. I would start with these.
Posted on 2014-01-04 21:52:04.0
PetTravel hi yes, is it possible for her to fly in the cabin? i always use virgin so i have never seen anyone with a pet but am willing to use a different airline if they permit a small dog in the cabin. can you tell me more about "no commercial airlines that will fly IN to Heathrow due to procedures after landing"...i read about this and wondered how people who live in london got around it, other than i guess having the dog in cargo?
Posted on 2014-01-07 12:25:05.0
thank you!
Posted on 2014-01-07 12:25:39.0
Cat Alip-Douglas There are several ways to get around it, but none are easy. You can charter a private jet into England (expensive) or you can fly into Paris and take the train or ferry from Calais (you will need a car or a service to pick you up) or fly to Amsterdam and take the ferry to Newcastle, then a train (long trip). To fly to the UK, your pet must arrive as manifest cargo, but this is not the case for the rest of the EU.
Posted on 2014-01-08 03:22:13.0
Hi, Is it possible to fly a cat in cargo from Houston or LAX to Hong Kong without going through a pet relocation service as long as I acquire all the necessary paperwork?
Posted on 2014-05-14 22:17:08.0
Hi Denise - you should be able to book the flight from the US to Hong Kong with Virgin Atlantic cargo department as Hong Kong requires that your pet enter as cargo and as long as it does not transit in London. There are routes they restrict booking, but they do not list this one. You can contact to confirm.
Posted on 2014-05-15 04:11:31.0
Does Virgin Airlines fly dogs unaccompanied from LA to Heathrow?
Posted on 2014-08-12 12:57:52.0
If the cargo hold is temperature controlled, then why would they refuse to board pets on high or low temperature days? Is it temperature controlled or not?
Posted on 2014-10-09 03:58:34.0
Does virgin fly cats from SF to Seattle?
Posted on 2015-02-06 21:15:46.0
Stephanie - sorry we did not see your post earlier. The problem with temperature is not in the air, it is on the ground during storing, handling and waiting to take off. The hold is close to the ground and can heat up very quickly.
Posted on 2015-02-07 17:03:13.0
Virgin Atlantic does fly this route. If you are flying with your cats, contact reservations. If not, contact their cargo department.
Posted on 2015-02-07 17:07:52.0
Question: Can you connect to SAS and transport a dog to your airline for a flight to Seattle?
Posted on 2015-04-30 03:46:55.0
Janeen - we are not Virgin Atlantic, but the airlines do not interline pets. You will need an agent to help you if you need to change airlines. Your pet will also need to clear customs and enter the layover country.
Posted on 2015-05-07 04:29:10.0
does virgin atlantic fly cats and dogs and parrots from johannesburg to heathrow
Posted on 2015-05-12 18:23:41.0

What is the cost of taking a cat from LHR to IAD?
Posted on 2015-05-29 13:40:48.0

Heather - it will depend on the size crate that your cat will need. You may want to contact Virgin Atlantic directly with your inquiry.
Posted on 2015-06-09 00:56:41.0

Maria - they do fly dogs (as long as they are not on the banned breed list) Birds are a different story and the UK regulations do not cover birds from South Africa, only from other EU Member States or rabies-controlled countries.
Posted on 2015-06-09 00:59:35.0

I was curious to know if you guys associate and work with "Sweet Pomerinan Pups"?
Posted on 2015-07-07 22:32:15.0

Ashley - we do not work with any breeders. If they are telling you that we ship these puppies, it is a scam.
Posted on 2015-07-23 03:39:29.0

How do I find information on things such as cost? I can't seem to get a hold of anyone over phone. Please advise. Thank you.
Posted on 2015-08-24 01:36:18.0

Did you try +1 800 828 6822 ext. 4?
Posted on 2015-08-26 02:33:59.0

Hi, I'm planning on travelling from Heathrow to SFO in January with my dog. How likely is that he won't be allowed due to the weather restrictions? He has lived in UK for a few years and is used to long walks in Winter but obviously that isn't the same as sitting still in a crate for 4 hours. Also, could you give a me a UK contact to call? Thanks
Posted on 2015-09-12 09:40:55.0