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Airline Pet Policy Austrian Airlines
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To the best of our ability, we ensure that recommendations given on reflect the current airline regulations. We cannot predict how a given airline may enforce these regulations. Noncompliance may result in the need to deny boarding for your pet. We suggest that you minimize the disruptions that may occur by carefully following the rules of the airline you are using.

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Austrian Airlines Pet Policy

Austrian Airlines Pets

If your small dog or cat meets the requirements listed in Austrian Airline pet policy to travel in-cabin, you will need an approved airline pet carrier measuring no more than 21.6x15.7x9 in. or 55x40x23 cm. You must notify Austrian Airlines that you are traveling with a pet. Reservations cannot be made online. The weight of your pet including its carrier may not exceed 8 kilos. Kittens and puppies must be at least 12 weeks old.

If your pet is too large to fit under the seat, it is an animal other than a dog or cat, or if it is a very long flight, Austrian Airlines may transport your pet in the cargo section of the aircraft according to its regulations. This section of the cargo department has the same temperature and pressure as the passenger cabin. TIP: Be sure to tell the Captain of the aircraft that your pet is flying in the cargo hold so that they can be sure to keep the temperature at the proper level. Find more tips on airline pet travel in cargo.

If your pet is traveling in the cargo section, whether through the cargo department or as checked baggage, it must be in a pet crate that is IATA compliant. Learn more about IATA compliant pet crates.  We also suggest that you consider crate hardware for your pet's crate as more airlines are requiring it. Once you receive your crate, you will need to acclimate your pet to it before traveling. Our guide for preparing your pet and its crate for travel is helpful, especially for first time pet travelers. Download Preparing Your Pet and Its Crate for Travel.

Austrian Airlines Pet Policy

Austrian Air will require a health certificate indicating that the pet is healthy enough for travel, is free of diseases communicable to humans and has been properly vaccinated, especially when traveling in the cargo section of the aircraft. A Health Certificate completed by your veterinarian within 10 days of travel is required by Austrian Airlines when your pet is traveling as manifest cargo.

If you are traveling to another country, Austrian Airlines will want to see that you have the proper documents to enter that country with your pet. Most countries have their own version of a Veterinary Certificate. In addition, some countries require an Import Permit. Find pet passport forms and instructions in the Pet Travel Store.

When runway temperatures are above 84F (29C) degrees at the departure airport, Austrian Airlines may refuse to board your pet as cargo or checked baggage. When the weather is very cold with a runway temperature below 45F (7C) degrees at the time of departure, Austrian Airlines may require what is called an Acclimation Certificate. Learn more about the pet travel airline temperature restrictions.



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GOT COMMENTS??? It would be great of you to enter them below. Your experiences will provide insight to all pet travelers!!

I have a complaint here. I have been flying with Austrian for ages now and I am not up to change it, however there is some thing you should definitely change. the prices for pet travel is sky high so for that money I do expect some service. for example. the measures you have written above is great except height which is ridiculously small. for rabbit maybe not a dog. I usually i fly with having my dog in cargo, but one time a stewardess persuaded me at Vienna airport that my doggie is small and he can fly in a cabin. so I bought a cage at the airport smaller sizes which however definitely was higher than your measurements, but the lady said is not a problem. I was sitting in the seat which was 2 seats and one by the window was no seat, empty space and from other side of that was seat with stewardess. dog had loads of space there and it was great to have my dog by my side seeing what is happening with him. I definitely wanted to fly like that at all times, but while booking the lady told me she cannot guarantee that it will be possible to fly like that with next flight which is sad. since you have planes like that there should be a choice lets say 2 animals can fly with that empty seats the rest under seat. other thing is if is in cargo I would really appreciate small video about what the place looks like or photos, because no one can imagine where the dogs actually are and what is happening with them. sadly, most airports put them on trolley next to heavy excess baggage things so for example my dog has including cage 7kg and next to him was "standing" high one time huge plasma tv, another time 3 very heavy suitcases on top of each other/even if one fell, I don't wanna thing what would have happened/so at least you can carry animals safely, make sure they don't stay long time on the sun or in freezing weather. and most that disappointed me in Vienna airport, very difficult to find where to pick the dog up and when I ran to the crying voice that was other side of the hall, poor doggie was alone! by the door. anyone could have taken him, no one cared at all. even no one wanted to see any passport of his, anyone could have stolen my baby! so please work on the changes because is already very big stress for me to travel with a dog a knowing there is so many unfinished things about that drives me crazy. at least I have to praise you for having new sticker that are being put on the cage where is written info about the dog.great idea.
Posted on 2013-10-02 19:21:58.0
also where can I see prices for dog travelling? is it about kg or size of a dog?
Posted on 2013-10-02 19:34:08.0
Omg Eva that's so long! Did you sort out his flight now? :(
Posted on 2013-10-02 19:38:08.0
oh no I still cannot decide if to be in cargo or up, hope they will post some answer soon
Posted on 2013-10-03 17:55:13.0
hi i am traveling with my dog from cyprus to austria with austrian airlines, can you tell me if i need anything else than her passport with all the vaccinations and 15 number microchip? thanks
Posted on 2013-11-14 10:13:36.0
Sounds like you have everything covered.
Posted on 2014-01-02 02:53:36.0
Evuska - we are not Austrian Airlines. We help people flying with pets. You need to contact Austrian at
Posted on 2014-01-02 02:56:03.0
so I flew already and just want to share the experience for other users: before you book a ticket check with the company if there is free space on the plane, after book a ticket and after call again and confirm dog on board or cargo, they will need exact measures of the cage. you need dog passport with vaccinations made a month before flight the latest. 24-48 hours before flight you need last check from the vet with stamp that dog has been checked and is ok to travel, sticker in passport that he had frontline and worming pill 24 hours before flight. dog should have pill to fly to feel dizzy which you give as late as possible before flight to last for all flight(box says last about 2-3 hours. so I gave to mine pill an hour before flight took ages to work, and to the end he was feeling sleepy very late, so I recommend give it like 2 hours before flight. when u enter plane make sure you speak to stewardess and tell her that u fly with dog, to check for u if he is in correct plate and to make sure pilot switch on heating and air to him, wait for confirmation. Austrian crew is very kind.when you arrive in the baggage hall hurry to pick a dog before suitcase because usually extra baggage(animals) comes first and nobody check who it belongs to so.....anyone can take whatever they want sadly, nobody even checked his passport in Vienna. so this should change
Posted on 2014-01-11 19:34:26.0
Thanks for this information. It is a shame that the airlines cannot afford the personnel to guard the pet until the owner comes. This is the same in many airports.
Posted on 2014-01-13 02:53:04.0
PetTravel I know, at leats if they bothered checking dog passports no one could pass if the animal wasn't their. they used to do it in Vienna but from the time they rebuilted the airport, its useless.
Posted on 2014-01-13 10:08:16.0
hi...I already booked my ticket to Vienna and my puppy shit zu ,5 year old and 9 pounds heavy ,I know the Austrian airlines restriction ,need exactly measure ,I'll try very hard to find 55 L 40W 23H,. IT IS SIMPOSSIBLE ...if any one can help me which place I can find ? I live in Toronto and leaving on august ,lot's of time to find the exactly measure on the Carrie . If any one know where ? can do order for this .Thank you .Lucy
Posted on 2014-02-28 21:16:07.0
Lucy - from the weight of your pet, you should be able to fly it in the cabin with you. Austrian Airline measurements are the maximum size they will allow. You can find airline compliant pet carriers here: Take note of the section on measuring your pet. We do ship to Canada if you need one.
Posted on 2014-03-03 00:50:53.0
Just wondering if I can take my small 3kg dog into the cabin of Austrian air from Bangkok to Vienna
Posted on 2014-04-06 13:43:00.0
Also is there a ferry or cruise that goes from Australia to Bangkok and allows dogs on board
Posted on 2014-04-06 13:46:12.0
Vivane - we are not aware of a ship that travels between Thailand and Australia that allows pets.
Posted on 2014-04-08 03:32:22.0
Australian Airlines does allow pets to travel in the cabin. You should verify with them about this route, but neither country requires pets to arrive in the hold. That said, Thailand is a high rabies country and your pet will need a microchip, then rabies vaccination and a Blood Titer Test 30 days after vaccination. Assuming acceptable results, your pet can enter Italy 90 days after the date the blood was drawn with an Annex II form. You will need to prepare in advance. This page has details:
Posted on 2014-04-08 03:37:11.0
Can you please specify what 55, 40, 23 stand for... I am assuming it is L x H x W please confirm... Thanks Irma
Posted on 2014-04-22 00:02:21.0
Hi Irma - it is L W H. The smallest measurement is always the height.
Posted on 2014-04-24 03:34:51.0
So how do I go about booking a flight from LHR to VIE with my cat. I have all the necessary documents/passports/vet certificates/crate and so on now I just need the ticket to get us there. Are there any charges to bring your pet on board?
Posted on 2014-06-29 12:25:37.0
Can I travel with my guinea pig on board? I think not only cats and dogs are allowed.
Posted on 2014-07-08 18:12:02.0
Damyan - Austrian Airlines does not permit guinea pigs in the cabin. This seems to be the general rule on most if not all commercial airlines.
Posted on 2014-07-17 01:38:36.0
How can you fit a dog any size in a 23cm tall cage? They don't even make them this small...
Posted on 2014-07-29 11:09:15.0
Stanislav - most airlines will accept soft-sided carriers that will "squish" down to fit under the seat in front of you. All of these carriers do that with the exception of the wheeled carriers:
Posted on 2014-08-02 19:13:05.0
how do I fly a 10 pound dachshund from lax to tel aviv ??
Posted on 2014-08-03 17:06:34.0
Dana - El Al has a non-stop flight between the two cities. If your pup is traveling without you, contact their cargo department. If you are traveling with your pup, contact the reservations department for details. You will need to abide by Israel's live animal import requirements:
Posted on 2014-08-05 12:51:43.0
Hello! Can I travel ,from Vienna to Larnaca, with two dogs under my name in the cabin? Both less than 10kg . Thank you so much
Posted on 2014-08-21 13:09:57.0
Marilena - Austrian Airlines requires that the maximum weight of your pet and its carrier does not exceed 8kg. You will need to fly your dogs as checked baggage in the hold. They should fly on the same flight as you (the airlines work hard on that). You can contact Austrian Airlines and inquire as to whether they can both travel in the same crate.
Posted on 2014-08-23 16:06:09.0
Hello! I'm traveling from MUC (Munich) to VIE (Wien) to IAD (Washibgton DC) can my Greek land turtle (50g Hand size ) fly in the cabin ? If so what do I need ? If not can it fly in cargo and what all would I need and do ? Thank you in advance
Posted on 2014-09-23 06:43:03.0
According to Austrian Airlines policies. only dogs and cats are allowed in the cabin. For cargo transport, they will need a container to be transported in. A modified small dog kennel can be used which has a metal mesh covering the door and ventilation openings. You will want to confirm with Austrian Airlines to make sure they can accept reptiles for transport. As for entering the U.S., you will want to get in contact with the APHIS office in the DC Area regarding import rules for turtles: Dr. Mark Remick, AVIC USDA, APHIS, VS Federal Building 400 North 8th Street, Suite 726 Richmond, VA 23219-4824 Comm: (804) 343-2560 FAX: (804) 343-2599
Posted on 2014-09-25 22:01:07.0
I will be traveling from Bangkok to Geneva via Vienna. Will I be able to meet my dog during my layover in Vienna? Is there a pet facility in the Vienna airport so she can relieve herself and get some fresh air?
Posted on 2014-09-28 21:53:38.0
Sir i buy a dog from hungary and i want to go with my dog from hungary to india by austrian airlines my dog breed is american bulldog and weight is about 55 kg total with cage .i want to know is my dog come with me as axcess baggage
Posted on 2014-09-29 16:06:28.0
Randall - you may want to ask the airline about visitation rights in Vienna during your layover. It depends on the length of the layover and the facilities available to the airlines. Some airlines will permit it and others will not.
Posted on 2014-09-30 03:26:58.0
Jatin - Austrian Airlines does not have breed restrictions, but be sure your pet travels in cool temperatures and get an ample crate for them. As long as you are traveling with your dog, it should be able to travel as accompanied checked baggage.
Posted on 2014-10-01 02:48:29.0
I have the same question about layovers in Vienna, I am flying Pristina to Toronto with two dogs, and the only flights out suitable for dogs in November, (A319 instead of Foker aircraft) have long layovers. Does Vienna have a facilty for dogs with long layovers, where they will at least receive water?
Posted on 2014-10-21 17:30:31.0
Hi iam flying with my yorkshire terrier from Dusseldorf to Vienna. Can you please tell me what documents I will need for the dog to travel with me in the cabin? My dog was vaccinated in may this year, will he need new vaccine before he fly? Thanks a lot
Posted on 2014-11-09 21:33:27.0
Hi i am travelling with my 8kg maltese on feb and i was wondering whats the procedure with austrian airlines going dubai to zagreb with a stop in vienna
Posted on 2014-11-11 07:20:48.0
Hello Emina - Austrian Airline pet policy states that the combined weight of your pet and its carrier cannot exceed 8 kg for it to travel in the cabin. Should this be the case, you will pay for your pet's passage when you check in at the reservation counter. (Let the airlines know you will be traveling with a pet in the cabin if you have not done so already.) When you land in Vienna, you will stay in the terminal and not clear customs as this will cause you to enter Italy and conform to their regulations. When you land in Zagreb, you will collect your luggage and clear customs with your pet.
Posted on 2014-11-11 16:31:54.0
Can I have someone drop the dog off at the airport i Prishtina to have her checked in than we pick her up at NYC airport?
Posted on 2014-11-15 01:59:52.0
Toska - in your case, your dog would travel as manifest cargo. There should be no problems with your friend dropping off your dog, but it would be done at the airline's cargo facility which is where you would pick it up in NY. Your dog must stay on the same airline for the entire trip and any layovers should be under 2 hours.Your pet will need proof of rabies vaccination at least 30 days prior to the trip and a health certificate issued by your vet within 10 days of travel.
Posted on 2014-11-16 14:34:21.0
Hello, my husband and I are purchasing a french bulldog tomorrow in Athens, Greece. We then have a 12 hour layover in Vienna through Austrian airlines then travel to Chicago and have a four hour and 15 minute layover, then finally we are off to our final destination by united airlines to Boise, ID. Are we able to carry the dog on board all the way back to Boise even thought we switch airlines? Also, are we allowed to leave the airport in Vienna with the dog for an adventure?
Posted on 2014-11-19 16:32:44.0
Hello Ebie, You will want to check directly with Austrian and United Airlines to make absolutely sure about the transfer situation. You should be able to bring them in the cabin through the whole journey as long as they can fit in a carrier under the seat. As for traveling into Vienna, as long as your pet has the proper 15-digit microchip, rabies vaccination and EU Pet Passport they can enter Austria and leave the airport. If your pet is less than 12 weeks of age, meaning they would not have had their rabies vaccine, then you will have to obtain an import permit from the Austrian Federal Ministry of Health (
Posted on 2014-11-19 17:24:17.0
Barca - your pet will need a microchip implanted before the rabies vaccine at least 21 days prior to import to Austria. Have your vet record the details in an EU pet passport and you are good to go.
Posted on 2014-11-21 03:13:04.0
Could I travel with my 2kg Rabbit from DXB to BCN? Thanks.
Posted on 2015-01-29 08:20:50.0
Sergio - you can import your pet rabbit from Dubai as long as your rabbit has lived there for a period of at least 6 months and as long as you or your legal representative will be traveling with it. You will need a health certificate issued within 5 days of travel.
Posted on 2015-01-31 20:28:17.0
I am traveling from Vienna, Austria to Newark, New Jersey through Austrian Airlines with my 2 mini yorkies (one is 3 pounds, the other 4 pounds). I would like to travel in cabin with them together in one bag. Does this airline permit having them together? What are the requirements? Thank you.
Posted on 2015-02-09 13:52:06.0
I want to fly from Larnaca (Cyprus) to Brussels via Vienna. Can I bring dogs on a transit flight as checked baggage in the hold? And if yes, how many do you allow per passenger?
Posted on 2015-03-03 23:32:37.0
hello, just wondering if i can take my 4 months french bulldog puppy from London to Albania via Vienna ? and if there is a place to take him during the layover? thanks
Posted on 2015-03-31 17:07:01.0
Where Can I Book a Ticket for my dog ? is it possible to makeine him flight his sell cargo from the USA to austria ?
Posted on 2015-04-16 17:33:34.0

Hello, can I have a cat (exotic) sent (without the owner) over from Minsk to Bucharest by Austrian Airlines? What would be the procedure and the cost ? Thank you,
Posted on 2015-06-06 13:21:18.0

Hello! I would like to flight with my dog - Great Dane, 70 kg from Vienna to London with Australian airlines. Is it possible? If yes, how I can buy a ticket for dog or inform airlines I want to flight with dog when I will buy the ticket for me? Thank you very much
Posted on 2015-07-09 15:29:41.0

How about a phone number for booking my pet? The 1-800-843-0002 number does not allow you
Posted on 2015-07-14 01:35:19.0

Wendy - try +43 (0)5 1766 1000
Posted on 2015-07-17 04:23:12.0

Catherine - Austrian Airlines is approved to transport live animals into London Heathrow. You can contact them for booking at this number: +43 (0)5 1766 1000
Posted on 2015-07-17 04:25:26.0

Hello, i have a 10 months old bearded dragon and I was wondering if I could take her to the cabin area? What would the procedure cost for me for the cargo area?
Posted on 2015-07-22 13:30:15.0

Nora - Austrian Airlines should take your pet in the cargo hold, but you will need to conform to the import requirements of your destination country. You will need to contact them directly for the cost.
Posted on 2015-07-26 21:26:10.0

I am travelling with ny German Shepherd (8 mos old) to vienna from chicago, via austrian airline. He will fly cargo. I cannot find anywhere that talks about the specific place to go drop him off and then where to go pick him up. Help, please!
Posted on 2015-08-06 02:50:54.0

I m traveling with my Malteser on 2 sept from Croatia to London ... He has passport and all up to date vaccines given to him 1 August as well as healt check .. All good .. Healthy little dog.. Can I take him to airport with apropriate taxi that I have and have him travel with me under my pasinger
Posted on 2015-08-26 23:48:35.0

Forgot to mention that his passport was issued in Croatia (EU pet passport)
Posted on 2015-08-26 23:50:17.0

hello, please I have one question, i have dog flying to Washington, can you tell me dim of kennel , he is approx 35kg
Posted on 2016-03-17 11:31:52.0

Hi Ausrian Airlines, I intend to travel from Toronto to Tehran through Austria with my dog. He is a Shih Tzu and his weight with carrier is 10 Kgm. He is 13 years old and is very sensitive to high volume and loud sounds. It causes him to scare a lot and shake. Since I am very much worry about him, I would like to carry him inside the cabine. Please guide me whether it's possible to pay and carry him inside the cabin to prevent his probable stroke or not?
Posted on 2016-03-18 01:10:26.0